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Lucid Enterprises, Inc. Privacy Policy
We never loan, rent or sell your Personal Identifying Information to others.
Your privacy is important to us.
Lucid Enterprises, Inc. is committed to protecting your privacy. Because we
collect two types of user information, General Statistical Information and
Personal Identifying Information, we are providing you with this policy to
inform you of how we use and, in limited circumstances, disclose such
information.
Collection, Use and Disclosure of General Statistical Information
When you visit our web site we gather certain general information, such as
frequency of downloads, number of hits on our web site, and usage statistics
with respect to our software products. This information is referred to
throughout this policy as "General Statistical Information". We use and store
this data only on a collective basis, in summary form, rather than on an
individual basis. This data helps us to determine how and the extent to which
certain parts of our web site and software are used. The stored General
Statistical Information does not contain any Personal Identifying Information
about you or any of our other users.
Collection and Use of Personal Identifying Information
In addition to collecting General Statistical Information, we may ask you to
provide us with certain personal information, such as your name, street address
and email address, to enable us to respond to your requests and needs.
Information that can reasonably be used to identify you is referred to in this
policy as "Personal Identifying Information".
For example, if you choose a service or transaction that requires payment, such
as making a purchase online or through other means such as a purchase order, we
will request Personal Identifying Information necessary for payment, invoicing,
and/or shipping.
In addition, when you purchase a Lucid Enterprises software product, we will
also ask for product registration information, which includes the name of the
product acquired, as well as your name, street address, and e-mail address. This
Personal Identifying Information is kept on file and updated from time to time
to fulfill our continuing obligations to you, such as providing notices of new
versions and giving support by e-mail.
When you visit our web pages by clicking on an order link in the Lucid
Enterprises software and choose to complete a transaction, we gather certain
Personal Identifying Information to facilitate your purchase and usage
statistics to analyze, on a collective basis, how and the extent to which
certain parts of the Lucid Enterprises Software is used.
When you provide us Personal Identifying Information in an e-mail, fax or by
telephone such as when you request technical and other types of support, we use
the information to locate your records and provide you with answers to your
questions.
Also, when you submit information to us in the context of a technical support
inquiry, including sending the Lucid Enterprises error report <ProgramName>Error.log,
Personal Identifying Information may be attached to the information submitted.
Please note that you should be aware that the transmitting of the error report <ProgramName>Error.log
or other attachments may include confidential information which should be
removed prior to the transmittal as we do not accept responsibility for the
inadvertent subsequent disclosure of such confidential information. When you ask
to be placed on one of our mailing lists, we will use your e-mail address to
send you messages relevant to that list.
Removal from Mailing List or Change of Personal Information
You may have your e-mail address changed or removed from our mailing list by
submitting a request via
http://www.lucid-enterprises.com and using the Contact Us option.
Disclosure of Personal Identifying Information
We may disclose your Personal Identifying Information to appropriate third
parties to process transactions you initiate, including shipping products to you
and invoicing for purchases made. If you make your purchase through PayPal, the
only financial information that we collect is that a successful transaction has
occurred. Examples of such third parties are our order processing and
fulfillment service providers and credit card processing companies. We may also
disclose your Personal Identifying Information to third parties if we are
required to do so by law, or if we believe that such action is necessary to:
Cookies
We may set and access cookies on your computer. A cookie is a small amount of
data that is sent to your browser from a Web server and stored on your
computer's hard drive. We use cookies in a limited way to track usage on our
site. We gather information about site use by our visitors through cookie
technology on an anonymous basis and analyze it at an aggregate level only. This
enables us to continually improve our website to meet the needs of our users.
In addition, we may use temporary session cookies to track your progress through
our order processing system, keeping track of information such as the contents
of your shopping cart and address. These session cookies only exist for the
duration of your browser session.
Third Party Web Sites
The Lucid Enterprises web site may contain links to third-party web sites over
which we have no control or responsibility regarding content, privacy policies,
or practices. We suggest that you review the privacy policy applicable to any
third party site that you visit. This privacy policy applies only to our own web
site at http://www.lucid-enterprises.com. Please note that all on-line and telephone
credit card orders for Lucid Enterprises software products may be processed by a
third party.
Web Site Security
Our web site utilizes industry standard security technology to protect the
security, integrity, and privacy of Personal Identifying Information from
unauthorized third-party access. The Personal Identifying Information resides
behind a firewall with access restricted to authorized Lucid Enterprises, Inc.
employees and their agents.
Changes to the Lucid Enterprises, Inc. Privacy Policy
Lucid Enterprises, Inc. may amend this policy at any time by posting the amended
terms on our web site. All amended terms will be automatically effective without
further notice, 10 days after they are first posted.
You may contact us with your comments on Lucid Enterprises, Inc.'s privacy
policy by clicking on Contact Us at the Lucid Enterprises, Inc website:
http://www.lucid-enterprises.com
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